Conversational Marketing to Drive Customer Engagement

SOLUTIONS /

FUNCTIONS /

MARKETING

Conversational Marketing Platform to Drive Personalized Customer Engagement

Connect with customers through personalized, real-time conversations using Twixor’s conversational marketing platform. Create automated marketing journeys, qualify leads, run targeted campaigns, recommend products, and improve conversions across WhatsApp, SMS, RCS, Voice, and other digital channels. Twixor helps businesses combine conversational AI, customer data, journey automation, and rich messaging to deliver relevant experiences throughout the customer lifecycle.

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Conversational AI for Marketing

Drive Brand Awareness Visibility Resonance with Conversational AI.

Connect over any channels

Engage customers on their preferred channels with personalized campaigns and automated conversations. Twixor enables businesses to trigger marketing journeys across WhatsApp, SMS, RCS, Voice, and digital platforms based on customer behavior, preferences, and interactions.

Customizable Journey builder

Design personalized customer journeys using Twixor’s visual journey builder. Create workflows, add conversational steps, configure business logic, integrate rich message templates, and automate customer interactions without depending on lengthy development cycles.

Customer Experience Automation

Use AI-powered automation to manage customer interactions from awareness to conversion and retention. Twixor’s conversational marketing chatbot helps businesses answer customer questions, qualify leads, share recommendations, trigger campaigns, and hand over conversations to agents when required.

The platform fits all needs

Solution built to increase Conversion & CX

Inbound Conversational Marketing

Create personalized customer journeys with actionable messages based on customer interests, behavior, and preferences. Twixor’s conversational marketing platform helps businesses deliver promotions, recommendations, coupons, offers, product information, and purchase assistance through interactive conversations.

Outbound Customer Engagement

Launch targeted campaigns to engage new and existing customers through automated conversational workflows. Twixor helps businesses create awareness campaigns, product promotions, renewal reminders, and re-engagement journeys across multiple channels.

Hyperpersonalized Lead Generation

Use AI-powered conversational experiences to collect customer information, understand preferences, and qualify leads automatically. Twixor’s conversational marketing chatbot can guide customers through product discovery, answer questions, capture requirements, and move high-intent prospects toward conversion.

Real-time Engagement & Conversion

Deliver impactful Marketing & Sales interactions.

Run Multiple Campaigns Across Channels

Define Audience Segments & Personalize Campaign Reach

Categorize customers based on demographics, preferences, behavior, language, and engagement history. Deliver more relevant campaigns by targeting specific customer groups with personalized messages.

Customized Message Templates

Create engaging message templates using text, images, videos, documents, buttons, and interactive content. Customize campaign communication based on promotion type, customer segment, and business objectives.

Campaign Supports Multiple Channels

Run conversational marketing campaigns across WhatsApp, SMS, RCS, Voice, Google Business Messages, Facebook Messenger, and other digital channels.

Create connected customer experiences while managing multiple communication channels from one platform.

Generate Demand & Potential Leads

Improve lead generation by connecting campaigns with landing pages, digital advertisements, customer journeys, and conversational experiences. Capture customer interest, qualify prospects, and move them through personalized conversion journeys.

End-to-end Customer Analytics

Measure campaign performance with detailed analytics across customer interactions, channels, journeys, and conversions. Track engagement behavior, campaign performance, response rates, and customer actions to continuously improve marketing outcomes.

Configure Web Application on the go

Create personalized digital experiences by configuring web applications, customer journeys, forms, buttons, and integrations. Connect business workflows through APIs and webhooks to deliver smoother customer interactions.

Build Targeted Campaigns

Move beyond generic marketing campaigns by understanding customer behavior, preferences, and engagement patterns. Segment audiences, personalize communication, and deliver campaigns that improve customer relevance and conversion potential.

Supercharge Recommendations

Use AI-powered conversational experiences to recommend relevant products and services based on customer preferences, browsing behavior, purchase history, and conversation context.

Maximize Repeat Customers

Create long-term customer relationships by automating post-purchase engagement, payment journeys, product updates, loyalty communication, order tracking, and personalized follow-ups.

Twixor helps businesses improve retention by creating continuous conversations beyond the first purchase.

Build Better Customer Relationships with Twixor’s Conversational Marketing Platform

Deliver personalized conversations, automate campaigns, improve lead conversion, and create meaningful customer experiences with AI-powered marketing automation.