Replace Clunky Online Portals with AI powered Conversational Banking Solutions to boost CX & Revenue Growth across all Touchpoints. Build the banking experience your customers deserve.
SOLUTIONS /
INDUSTRIES /
BANKING
With Conversational AI Reinvent Customers’ Banking Journey
Conversational solutions for every Financial Services
Deliver Frictionless Banking Experience Across Touchpoints
Retail Banking
Automate every touchpoint in banking, streamline support processes, and convert digital sales through intent-based interactions.
Corporate Banking
Conversational AI ensures to deliver intelligent support across trade finance and corporate lending technicalities seamlessly.
Wealth Banking
Leverage intelligent & hyper-personalized interactions across your highest level of financial advice for accredited investors
AI Platform Powered with Endless Banking Possibilities
Build Better Customer Connections & Conversions
Win Your CX War!
Twixor is built with intuitive NLU-powered interaction features that meet your customers’ real-time expectations. Build tailored-made customer lifecycle journey across channels to deliver rich, intent-based, and on-point resolutions to millions of banking customers.
Fuel Banking Experience Across Languages, Regions & Countries with conversational banking solutions
Our AI bot is powered with NLU that supports a diverse set of banking customers irrespective of geographical location and language. Twixor’s bot supports multi-language entity (name, city, phone number, etc.) detection and enables conversations in customers’ preferred language.
- Automatic Name Entity Recognition
- Understands Language-based Intents
- Automated Language Detection
- Makes the Language Colloquial
With Conversational Banking Solutions Automate Common Queries & Improve Agent Experience
Unleash the potential of an agent-assist bot that delivers omnichannel banking experiences for your customers. Let bot take charge of processes like credit card bills, Redeem rewards, fund transfers, and many more in a single conversation.
- Bot to Agent Handoff
- Payment Reminders
- Service Request Status
- Customer Routing
Automate Transactional Requests and Back-office Operations with an Intelligent AI Bot
Automate thousands of specific bank request processes and queries that involve troubleshooting with Twixor’s pre-trained Conversational banking AI. Automate core services like loan applications, account balances, tax advisories, and bills. Our NLP-powered Bot can automate processes involving unstructured data with minimal human intervention.
- Automate Billing & Reminders
- Account Opening
- Credit Card or Loan Renewals
- Financial Advisory
Make Bot Responses More Personal, Intuitive & Captivating with Rich Messages
Deliver visually-rich and user-friendly banking by creating top-notch response content that encourages each of your customers to buy your banking service/product. Add an intuitive rich card in the interaction flow to display your product and make reap direct marketing.
- Expense Data
- Coupon Codes
- QR Codes
- Cash & Travel Rewards
Virtual Banking Experience Anywhere. Anytime!
Deliver meaningful Banking Experience with Conversational Banking Solutions
Conv-Financial Marketing is The Trendsetter
Turn every inquiry into a potential lead. Run mass promotional campaigns on offerings, welcome notes, product announcements, and more. Trigger interactive campaigns based on users’ behavioral preferences.
- Loan Interest Rate Offers
- Over-draft Facilities
- Premium Rewards
- Omnichannel Marketing
User-friendly Onboarding is Key to Success.
Deliver a frictionless account opening experience to your customers through conversational banking. Replace in-person or physical documentation for finance-related activities with an AI-powered chatbot that makes virtual onboarding more engaging.
- Virtual Account Opening
- Shorter Journey Cycle
- Time-Saving
- Automate Onboarding Process
Facilitate Transactional Experience from All Channels
Users need not have to switch screens anymore,
With AI intelligent-powered chatbot, users can pay a diverse set of bills, such as credit card bills, electricity bills, and more, without having to leave their screens or platforms.
- Pay Credit Card Bills,
- Block Cards
- Invest in Trade on-the-go
- Pay Premiums
Take Control of your Banking Activities with Interactions
Give the freedom of executing banking operations to your customers from their desired channel. Authorize self-operation of their accounts, changes in account preference, other transactional related activities.
- Term Deposit Check
- Loan Eligibility Self-check
- Contact Detail Changes
- Currency Trading Account Opening
Automate Queries & Assist Customers Around-the-clock
With help of an identity database provider, our Virtual Assistance deliver verified data to customers based on their intent and authentication. The VA hand-offs the chat to agent based on complex troubleshooting or users’ preference.
- Check Application Status
- Redeem Rewards & Loyalty Points
- Trading Guidance
- Post-sales Support
Conv-Financial Marketing is The Trendsetter
Turn every inquiry into a potential lead. Run mass promotional campaigns on offerings, welcome notes, product announcements, and more. Trigger interactive campaigns based on users’ behavioral preferences.
- Loan Interest Rate Offers
- Over-draft Facilities
- Premium Rewards
- Omnichannel Marketing
User-friendly Onboarding is Key to Success.
Deliver a frictionless account opening experience to your customers through conversational banking. Replace in-person or physical documentation for finance-related activities with an AI-powered chatbot that makes virtual onboarding more engaging.
- Virtual Account Opening
- Shorter Journey Cycle
- Time-Saving
- Automate Onboarding Process
Facilitate Transactional Experience from All Channels
With AI intelligent-powered chatbot, users can pay a diverse set of bills, such as credit card bills, electricity bills, and more, without having to leave their screens or platforms.
Users need not have to switch screens anymore,
- Pay Credit Card Bills,
- Block Cards
- Invest in Trade on-the-go
- Pay Premiums
Take Control of your Banking Activities with Interactions
Give the freedom of executing banking operations to your customers from their desired channel. Authorize self-operation of their accounts, changes in account preference, other transactional related activities.
- Term Deposit Check
- Loan Eligibility Self-check
- Contact Detail Changes
- Currency Trading Account Opening
Automate Queries & Assist Customers Around-the-clock
With help of an identity database provider, our Virtual Assistance deliver verified data to customers based on their intent and authentication. The VA hand-offs the chat to agent based on complex troubleshooting or users’ preference.
- Check Application Status
- Redeem Rewards & Loyalty Points
- Trading Guidance
- Post-sales Support
All-in-one Platform for Digital Banking Experience
Drive Key Banking Business Values
Augmented CSAT
Increased Conversion Rate
Improved Customer Engagement
Reduce Onboarding Time
Greater ROI
Generate Quality Leads
Reinforce trust by improving CX with Conversational Banking
Ample Resources to Boost Your Way of Banking Experience
Join Twixor at AWC 2026 for White-Label CPaaS and Voice
Twixor is excited to be part of America’s Wholesale Congress (AWC) Miami 2026, taking place…
