Empower customer transactions within the context of a conversation to simplify customer journeys and experiences through AI transactional chatbots.
SOLUTIONS /
FUNCTIONS /
TRANSACTIONS
Make
Every Transactional Journey Smooth
Smooth with with AI Transactional Chatbots
Bring Conversations and Transactions Together for Personalized Customer Experiences
Automate Transactional Activities At Any Point of Customer Journey
Customer Onboarding
Our conversational AI chatbot authenticates customers, responds to intent, automates journeys, retrieves required data, and manages end-to-end customer transactions seamlessly.Bill Payments
Streamline and automate the process of online payments of electricity bills, recharges, EMI payments, KYC verifications, and much more within the conversation.Seamless Shopping Experience
Give customers the freedom to purchase products while inquiring about them. With an AI-powered conversational engine, cut acquisition costs, transact more & sell beyond expectations.Transactional Chatbots for Every Customer Workflow
Transactional Banking
Conversational Banking with Transactions Made Easy
Streamline banking operations, personalize interactions and automate transactions involved across all aspects of banking services. Our Intelligent AI Conversational platform accelerates digital presence and transactions across all channels.
- Check Account Balance
- Pay Credit Card Bills
- Open Fresh Account
- KYC Validation
Lending Operations
Accelerate New Age of Lending Services With Transactional chatbots
Automate application forms and backend-processing with the conversation that leads to end-to-end management of your loan distribution services. Attract, capture, and maximize lead generation opportunities with NLP-powered self-service agents.
- Automate Pre-screening Process
- Reduce Dependency on Call Centers
- Cross-sell Opportunity
- Automate Application Distribution
Conversation-driven Insurance Services
Make Policy Sales and Renewals a Priority with Conversations
Twixor’s transactional chatbot enables businesses to sell more policies across distribution channels without compromising personalization and engagement. The solution automates policyholder onboarding, application distribution, follow-ups, and more.
- e-KYC Verification with onboarding
- Track Status of Forms & Claims
- 24×7 Insurance Inquiry Support
- 360-degree View of Prospects
Manage Stock-Broking
Automate Trading Inquiries, Double Your Lead Capture & Revenue
Maximize lead capture and reduce drop-offs across channels to strengthen your stock-broking engagement. With an intelligent virtual agent, engage leads and increase conversion rate with the capability to generate real-time quotes.
- Investors Buy Stocks as Gift
- Reduce Resource Spent on Human
- Improve Advisory on Stocks
- Deliver Stock-related Information
Bring In-store Assistant Closer
Accelerate Your Online-store Presence & Retarget Abandon Carts
Engage with your customers on the channel they prefer and offer end-to-end purchasing experience with feasibility like a product recommendation, discounts, return & replacement and more based on users’ behavior.
- Seamless Customer Data Sync
- End-to-end Order Journey
- Proactive Communication
- Omnichannel Shopping
Open Door for New Buyers
Reduce Support Expenses
Drive Conversion Rate
Fine-tune Lead Generation
Personalize Interactions, Boost Conversion & Maximize Transactional Experience
FAQs
A transactional chatbot helps businesses automate customer transactions such as onboarding, payments, shopping, account management, and service requests directly within conversations.
An AI transactional chatbot identifies customer intent, retrieves relevant information, automates workflows, and completes transactions seamlessly within chat conversations using conversational AI technology.
Transactional chatbots are widely used across banking, lending, insurance, ecommerce, telecom, and stock-broking industries to automate customer interactions and transactional workflows.
Yes, conversational AI chatbots can automate customer onboarding, KYC verification, bill payments, shopping journeys, and other transactional processes within a conversational interface.
Yes, Twixor is an enterprise chatbot platform designed to support large-scale customer engagement, transactional automation, omnichannel communication, and conversational commerce experiences.
