Conversational AI Platform

for Actionable Customer Messaging

Transform customer conversations into guided actions, transactions, support journeys, and conversions with Twixor’s conversational AI platform. Build intelligent messaging flows that understand user intent, personalize responses, automate next steps, and connect customers with the right system or live agent when needed.

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**Elevate Customer Engagement with a Conversational AI Chatbot Platform Built for Actionable Messaging**

Create chatbot journeys using an intuitive drag-and-drop builder designed for enterprise-grade actionable instant messaging.

Twixor AIM helps businesses automate customer interactions, personalize conversations, trigger workflows, and convert high-intent users across digital messaging channels.

Conversational AI-Driven Twixor AIM Platform Is Built To…

Improve Overall Operational Workflow

Resolve Problems Smarter & Faster

Strengthen Customer Experience

Maximize Employee Productivity

Balance Automation with Intent-based Touch

Maximize Customer Conversion with Conversational Messaging

Generate leads & Magnify Sales Growth

Conversational AI-Derived Analytics

Flawless benefits to Developers, Conversational Teams & Enterprises globally.

Pre-trained AI conversational bots help teams automate intent discovery, customer responses, and action-based messaging across chatbot messaging channels

Built with multi-channel support to improve customer interaction, service availability, and engagement across digital touchpoints.

Powerful journey-building capabilities make Twixor a conversational AI platform for enterprise teams that need scalable workflows, cloud accessibility, customization, and connected customer journeys.

We’ve got Everything to Automate your Customer Journey!

Create more engaging and personalized customer interactions from the first message. Twixor’s AI conversational platform combines NLU-powered chatbots, journey automation, API connectivity, rich messaging, and analytics to improve conversions and customer experience across preferred channels.

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Easy Drag and Drop Builder

Design natural customer conversations with drag-and-drop functionality. Visually map flows by adding messages, decisions, triggers, delays, actions, and handoffs to create meaningful journeys that guide customers toward the right outcome.

Intuitive Journey Builder Studio
End-to-End Flow Customization
Trigger, Action & Configuration Controls
Visual Conversation Mapping

Keep customer conversations active across channels based on user preference. Twixor’s conversational AI chatbot platform can support messaging channels, enterprise platforms, live chat, and customer engagement touchpoints such as WhatsApp, Google Business Messages, social channels, progressive web apps, and email integrations.

Cross-Channel Communication
Channel-Specific Messaging Layouts
CRM, Social Channel, PWA & Email Integration
Live Chat and Messaging Channel Support

Automate information collection and use customer data to create lists, segment audiences, and support future marketing activities. Twixor’s journey builder includes API connectivity within flows so teams can make calls, map variables, and personalize responses using real-time information.

Seamless API Call Responses
Multiple Variables for Mapping
POST, GET and API Property Support
Automated Data Collection

Fetch and use customer information such as contact details, coupon codes, order data, account information, or location-based inputs through API sync. Twixor can use entity fulfillment and intent recognition to trigger the right action based on what the customer says or selects.

Multiple Intent Identification
Entity Fulfillment
Variable Synchronization
Location-Based Triggers

Test multiple conversation flows before scaling them across customer journeys. Compare flow variants, identify friction points, and improve the customer path using activation, fallback, and engagement insights.

Track Activation and Fallback Rates
Identify Disorganized Flow Paths
Improve Conversation Decision-Making
Optimize Journey Performance

Intent Driven Promotions

Set your outbound marketing straight with Campaign Builder

Track Activation and Fallback Rates
Identify Disorganized Flow Paths
Improve Conversation Decision-Making
Optimize Journey Performance

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Conversational AI powered hyper-personalization

Multi-lingual Conversations

Go beyond simple chatbots to Automating more Intelligent Natural Interactions

Deliver more natural customer conversations using AI-powered intent recognition, multilingual support, and contextual response handling. Twixor’s conversational AI platform helps businesses understand customer requests, extract entities, and respond with relevant actions across different languages and channels.

Intent Recognition
Entity Extraction
Multilingual Conversation Support
Interruption Handling
Deeper Sentiment Analysis
Multiple Intent Identification

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User Information Delivery

Visualization of Unstructured Dynamic Data into an Intuitive format

Show the right information at the right moment with rich, interactive, intent-based messaging. Twixor helps businesses present user-specific data, confirmations, offers, updates, and recommendations in formats that are easier to understand and act on.

Different Content Types
Upload Your Own Design
Customizable Templates
Adaptive Card Support
Higher Response Rates
Customer Success Fulfillment

Customer Analytics turbo charged with Conversational AI

Streamline CX Effortlessly with Our Conversational AI Platform’s Built-In Tools

Chat Configuration

Manage chatbot functionality, automated chat flows, intent-based responses, routing rules, and customer interaction settings from one configurable workspace.