Custom Models
Use your own LLMs securely
Reimagine Conversations With An
AI Voice Agent
An All-in-One Voice AI Platform for Voice Automation
Give your business a voice that listens, understands, responds, and takes action across customer support, reminders, verification, surveys, sales follow-ups, collections, and service workflows.
All the features you need to run an AI Voice Agent at scale
AI Voice Agent Workflow Orchestration
Create Voice Journeys Built Around Real Business Outcomes
Design inbound and outbound voice journeys for support, lead qualification, appointment reminders, payment follow-ups, service updates, surveys, and customer verification. Twixor’s prebuilt workflow nodes help you connect actions, conditions, customer inputs, API calls, and responses so your voice automations can move beyond scripted calls and complete real tasks.
Call Control and Routing With Voice Intelligence
Take control of every voice interaction
Capture keypad inputs with DTMF, build IVR menus, route calls by customer intent, and connect through SIP trunks for secure and flexible call handling. Twixor gives businesses control over how every call is received, routed, escalated, recorded, and completed across departments, agents, and automated workflows.
Multilingual and Accent-Aware Voice Automation
Speak to Customers in the Language They Prefer
Reach customers in the language they’re most comfortable with. Twixor Voice Intelligence supports multiple languages and accents, enabling natural, localized conversations that feel personal and effortless anywhere in the world.
Live Agent Escalation
Move From AI to Human Support Without Losing Context
Transfer calls to live agents when the conversation needs verification, empathy, negotiation, or human judgment. Twixor’s AI voice agent platform supports seamless escalation with conversation context, suggested responses, FAQs, call notes, and summaries that help agents continue the interaction without asking customers to repeat themselves.
High-Volume Outreach Powered by Voice AI
Scale Personalized Calls Without Scaling Manual Effort
Launch thousands of outbound calls for reminders, feedback collection, renewals, surveys, lead follow-ups, appointment confirmations, payment nudges, and promotional campaigns. Twixor’s AI voice agent services for businesses help teams maintain consistent messaging while personalizing conversations based on customer data, campaign context, and journey stage.
Privacy-First Architecture for Voice AI
Protect Customer Data Across Every Conversation
Handle sensitive voice interactions with secure workflows designed for enterprise communication. Twixor helps businesses mask or remove sensitive details from transcripts, manage voice data responsibly, and support privacy-conscious operations across customer service, collections, healthcare, banking, telecom, logistics, and commerce use cases.
All-in-One AI Voice Automation Platform
And so much more…
Handle inbound and outbound calls in real time. Record calls securely for compliance and training. Generate transcripts for quality review and analytics. Run WebRTC-based conversations. Integrate with CRMs, ticketing tools, schedulers, contact centers, and backend systems. Auto-adjust call pacing based on agent availability, campaign load, and customer response patterns.
Smarter. Faster. More Human.
Powered by advanced AI add-ons that extend what your voice agent can do.
Emotion Detection
Understand tone and caller mood.
Performance Metrics
Auto-score calls for quality insights.
Smart Voicemail
Detect and adapt to voicemail instantly.
Goal Tracking
Define and measure every call outcome.
Compliance Aware
Identify and adapt to consent phrases.
Personalized Data
Pull CRM or ERP info mid-call.
Context Memory
Maintain awareness across conversation turns.
Your next call could be AI-powered.
Experience seamless, affordable voice AI with Twixor.
Ready to scale your business with Twixor’s Conversational AI?
Use Twixor’s voice AI platform to automate inbound support, outbound outreach, customer verification, reminders, surveys, collections, appointment confirmations, and live-agent escalation from one connected voice automation platform.
FAQs
What is an AI voice agent?
An AI voice agent is a virtual voice assistant that can understand callers, respond naturally, route conversations, and automate actions during phone calls.
How do AI voice agent services for businesses improve support?
AI voice agent services for businesses reduce repetitive calls, provide instant responses, route customers faster, and escalate complex calls to live agents with context.
What is a voice AI agent used for?
A voice AI agent is used for customer support, reminders, surveys, lead follow-ups, appointment confirmations, payment nudges, verification, and service updates.
What is an AI voice agent platform?
An AI voice agent platform helps businesses design, launch, monitor, and optimize automated voice journeys for inbound and outbound customer conversations.
Can Twixor’s AI voice agent software integrate with business systems?
Yes. AI powered voice agents can run high-volume outbound campaigns for reminders, renewals, surveys, promotions, collections, and customer follow-ups.
Can AI powered voice agents handle outbound campaigns?
Yes. Twixor’s AI voice agent software can integrate with CRMs, ticketing tools, schedulers, contact centers, and backend systems.
Does Twixor’s voice AI platform support live agent handoff?
Yes. Twixor’s voice AI platform can transfer calls to live agents with conversation context, summaries, and suggested responses.
