AI-Native CPaaS & Agentic AI Platform, Built for Tech & Telco Partners
White-label it. Brand it. Launch AI-native CPaaS faster than building it yourself.
One Chat Screen. The Entire CPaaS Platform.
Prompt the platform the way you would prompt any LLM. Segments,
templates, campaigns, and journeys, all generated from plain language, no filters or workflow canvas required.
CDP + Segmentation
Describe the audience you want in plain language and the CDP builds the segment. Refine, combine, and reuse segments by prompt, with no filters or queries to write.
Template Builder
Generate message templates across WhatsApp, RCS, SMS, and email from one prompt. Edit copy, buttons, and variables conversationally, ready for channel approval.
Campaign Automation
Launch and schedule campaigns by describing the audience, channel, and offer. Adjust targeting, timing, and content mid-flight, through the same chat.
Journey Builder
Design multi-step journeys by describing the flow. Logic and branches are built for you. Add triggers, conditions, and channels in plain language, then take it live.
One Platform. Every Channel Your Customers Are On.
Twixor orchestrates engagement across RCS, WhatsApp, Voice, and OTT channels from a single AI-native CPaaS platform.
RCS
Verified sender IDs, rich media, and interactive buttons, delivered inside the native messaging app. Twixor’s RCS capability gives your enterprise clients an app-like experience without an app.
The channel your customers already use daily. Automate conversations, run campaigns, process payments, and handle support; all inside WhatsApp, with full Meta compliance built in.
Voice
AI-powered voice that resolves queries, handles IVR flows, and engages customers in natural conversation. Multilingual. API-ready.
OTT Channels
Viber, Telegram, Instagram, and more. Twixor’s omnichannel layer connects wherever your customers are, with consistent journey logic and unified reporting across every touchpoint.
From Data to
Conversation that Drive Growth
Orchestrate smart campaigns, engage across channels, and measure what matters.
AI Studio: Control Over the AI Layer.
As the platform becomes AI-driven, AI Studio is the backend where the
business governs the models, the cost, and the vendors behind it.
No Vendor Lock-In
Swap or upgrade the underlying LLM behind any
agent as the market moves
Predictable AI Spend
Set usage limits and see billing for every model
and every API call.
Usage You Can Account For
Reporting on usage and performance across
every model.
Fits the Existing Stack
Configure LLM tool calling and connect voice
tools like Google Voice and ElevenLabs.
From Automation to Transformation
AI is your Co-Pilot. You are cleared for take-off.
For Partnerships:
For Partnerships:
Telecom Aggregators
White-Label AI Messaging. Launch in Weeks, Not Quarters.
Add an AI-native CPaaS layer to your existing messaging infrastructure. Expand into WhatsApp, RCS, and Voice without rebuilding your stack.
System Integrators (SIs)
Deploy AI Messaging for Enterprise Clients. Own the Revenue.
Twixor gives SIs a full white-label stack with billing, workflows, and channel orchestration. You own the client relationship. We deliver the platform.
ISVs and Technology Providers
Add Conversational AI to Your Product Without Building It.
Twixor’s APIs plug into your existing software. Your clients get messaging intelligence. You get a stickier product.
Whitelabeling Partners
Your Brand, Our Messaging Platform
Launch your own automation-driven communication platform with Twixor’s fully whitelabeled CPaaS. Scale fast, brand it your way, and unlock new revenue streams
For Enterprises:
Healthcare
Less Paperwork,
More Patient Care.
Automate scheduling, reminders, and patient
support—because doctors should focus on patients, not admin work.
Banking
Smarter Banking,
Fewer Clicks.
AI that handles transactions, fraud checks, and
customer queries—without the long wait times.
Retail
AI That Knows What Your
Customers Want—Before
They Do.
Personalize shopping, optimize inventory, and boost
sales with AI-driven automation.
Others
AI That Powers Every Industry
From insurance claims to real-time tracking and seamless customer interactions—AI makes operations smoother, faster, and smarter.
Your Customers Won’t Know It’s AI. You Will.
Built to think, respond, and act like your best agent. Available across every
channel, around the clock.
Automate
Conversations That Run
Themselves
Twixor’s agentic AI handles queries, triggers workflows, and resolves issues end to end. No script. No hand-holding. No human needed for the routine.
Engage
Every Reply Feels Like a
Person Wrote It
Context-aware, channel-native, and personalised to each customer. The AI reads the situation and responds accordingly. Your customers just think you have very good support.
Innovate
Scale Without
Hiring
More customers, more channels, more complexity – handled by the same AI layer. Your team focuses on what the AI cannot do yet. Everything else runs in the background.
Agentic AI Meets CPaaS: Powering The Future of Digital Communication
Leverage self-learning AI agents that think, adapt, and act autonomously while integrating seamlessly with Twixor’s CPaaS platform
- Agentic AI
- Voice Intelligence
- Multi-tiered CX
- Omnichannel Bot
- Campaign Manager
- Dynamic Rich Cards
- Hybrid Chat
- Analytics
Agentic AI for Intelligent
Automation
Enable self-learning AI agents that
think, adapt, and act autonomously,
optimizing workflows and enhancing
efficiency.
Voice Intelligence Built for
Operators.
Give your enterprise clients
AI-powered voice that handles
inbound resolution, outbound
engagement, and IVR replacement in
one stack.
Multi-tiered CX
Management
Automate end-to-end billing workflows,
integrate pricing engines, enable dynamic
invoicing, and ensure seamless wallet
management across digital channels.
Omnichannel Bot
Engage customers across WhatsApp, RCS,
Facebook Messenger, and more for
seamless, real-time interactions.
Automated Campaign
Manager
Run AI-driven, personalized campaigns
across multiple channels, boosting
engagement and conversions.
Dynamic
Rich Cards
Enhance customer interaction with
interactive media, quick actions, and
AI-driven responses.
Hybrid Chat
Combine AI-powered chatbots with live
agent support for efficient query
resolution and seamless escalation
Real-time Analytics
Track CSAT scores, ROI, and
response times with an
AI-optimized dashboard for smarter
decision-making.
Agentic AI
Agentic AI for Intelligent
Automation
Enable self-learning AI agents that
think, adapt, and act autonomously,
optimizing workflows and enhancing
efficiency.
Voice Intelligence Built for Operators.
Voice Intelligence Built for
Operators.
Give your enterprise clients
AI-powered voice that handles
inbound resolution, outbound
engagement, and IVR replacement in
one stack.
Multi-Tiered CX
Multi-tiered CX
Management
Automate end-to-end billing workflows,
integrate pricing engines, enable dynamic
invoicing, and ensure seamless wallet
management across digital channels.
Hybrid Chat
Hybrid Chat
Combine AI-powered chatbots with live
agent support for efficient query
resolution and seamless escalation
Dynamic Rich Cards
Dynamic
Rich Cards
Enhance customer interaction with
interactive media, quick actions, and
AI-driven responses.
Campaign Manager
Automated Campaign
Manager
Run AI-driven, personalized campaigns
across multiple channels, boosting
engagement and conversions.
Omnichannel Bot
Omnichannel Bot
Engage customers across WhatsApp, RCS,
Facebook Messenger, and more for
seamless, real-time interactions.
Analytics
Real-time Analytics
Track CSAT scores, ROI, and
response times with an
AI-optimized dashboard for smarter
decision-making.
Real Results, Real Voices.
Puneet Bhargava
Senior Manager – PreSales Karix
Twixor’s LC/NC platform has enabled rapid product demonstrations & efficient market delivery, complemented by seamless integration of advanced AI & API capabilities.
KA Manoharan
Advisor – Signal & Telecommunications, Chennai Metro Rail
Twixor’s low-code platform enabled CMRL to streamline its ticketing and payment systems with an innovative WhatsApp booking process. It significantly improved accessibility and efficiency, enhancing daily operations and customer satisfaction.
Saju P
Head of I.T at Dubai National Insurance
Twixor revamped DNI’s customer interactions and operational efficiency, particularly for insurance services, with self-service options. The platform’s seamless integration and responsive support have been key to enhancing customer satisfaction.
Turning Interactions into Outcomes
Success stories that speak for themselves.
Built to Enterprise Standard. Audited to Prove It.
Every conversation, journey, and data point on Twixor runs inside a security framework that meets the strictest global compliance requirements.
